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Admin IT Contact Center
Data ingresso 30 set 2022
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Ultima attività 18 mag 2023
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Admin IT Contact Center ha commentato,
Hi Zendesk,
We join this request to add a BCC function in ticket comments.
This functionality would be a tremendous benefit for all organizations and customers.
Thanks!
IT - Santalucia Servicios Compartidos
Visualizza commento · Data ultimo post: 10 mag 2023 · Admin IT Contact Center
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Admin IT Contact Center ha commentato,
We also need add a 'Resolved' column in this view. Doesn't matter if the change is modifying code in Help Center or if using 'custom views' as another tickets views.
Zendesk Support team, please add this need in your product backlog for deliver in next sprints.
Best regards,
Luis Reyes
Visualizza commento · Data ultimo post: 13 apr 2023 · Admin IT Contact Center
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