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Barbara Generoso's Avatar

Barbara Generoso

Data ingresso 30 giu 2023

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Ultima attività 27 feb 2025

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Barbara Generoso ha commentato,

Commento nella community Feedback - Ticketing system (Support)

+1

Visualizza commento · Data ultimo post: 05 dic 2023 · Barbara Generoso

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Barbara Generoso ha commentato,

CommentoUsing Built by Zendesk apps

Hello everyone
I have just installed the app and have the same error as Rich Herbert
I also checked the custom statuses and they are not enabled on Tickets > Ticket statuses. Is "On-hold" considered as custom status?

Another point is that when I enable roles restriction, the icon on the left bar disappears. I set only available for Admin (as my own user) and the app just disappears.

Looking forward to your feedback.
Thank you

Visualizza commento · Data ultimo post: 30 giu 2023 · Barbara Generoso

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