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Sam Misemer

Data ingresso 02 ago 2022

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Ultima attività 02 ago 2022

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Commento nella community Q&A - Tickets and email

Dane

Thank you for the shove in the right direction on this. I have managed to almost get to where i am going but got lost in your reply to Alison above on 4/4/22.
My use case is that we have to login to a client specific website to address certain issues for our clients. I have populated a custom field in the Organization with a RegEx url and am trying to get that to show up in the standard ticket form and get populated by a trigger.
I (as per your example above) created a corresponding custom ticket field, so far so good. I used the 
Ticket /is/ Created and
MyCustomClient Web Address/ Present
for my Meet Alls

My action however does not show the Action under Organization MyCustomClient Web Address that says MyCustomClient Web Address To Ticket as you show in your screenshots.
All I get is just MyCustomClient Web Address and then a blank input box. Am I missing a step or have I misunderstood?

Thanks to anyone in advance who might be able to help :)

-SCM

Visualizza commento · Data ultima modifica: 02 ago 2022 · Sam Misemer

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