Ricerche recenti


Nessuna ricerca recente

Oscar Espinoza's Avatar

Oscar Espinoza

Data ingresso 13 ott 2022

·

Ultima attività 17 nov 2023

Seguiti

0

Follower

0

Attività totali

9

Voti

3

Abbonamenti

4

PANORAMICA ATTIVITÀ

Ultima attività di Oscar Espinoza

Oscar Espinoza ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Editing tags is all we need here. Looking forward to signing up for the Beta.

 

Visualizza commento · Data ultimo post: 17 nov 2023 · Oscar Espinoza

0

Follower

0

Voti

0

Commenti


Oscar Espinoza ha commentato,

CommentoViews, ticket status, and ticket fields

When a customer comments on an issue, it defaults back to Open. Is there any way to default to my new "In Progress" custom status? Internally, there is a distinction between the two and they have different triggers associated with them. I have to manually switch to In Progress every time a customer comments which is not ideal.

Visualizza commento · Data ultimo post: 02 dic 2022 · Oscar Espinoza

0

Follower

0

Voti

0

Commenti