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Stacey Krantz

Data ingresso 22 dic 2022

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Ultima attività 05 nov 2024

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Ultima attività di Stacey Krantz

Stacey Krantz ha commentato,

Commento nella community Feedback - Help Center (Guide)

+1 100% agree - there are many times we are asked why an article was updated, who requested the update, etc. Having a comment option that displays with revision history would save a lot of researching (emails, slacks, notes, etc.) when folks question an update months after the update has been completed. 

Visualizza commento · Data ultimo post: 19 set 2024 · Stacey Krantz

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Stacey Krantz ha commentato,

Commento nella community Feedback - Help Center (Guide)

Hello! Has there been any movement on this planned update since the last response April 2024? I cannot stress enough how much we need this functionality.  Thank you! 

Visualizza commento · Data ultimo post: 11 set 2024 · Stacey Krantz

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Stacey Krantz ha commentato,

Commento nella community Feedback - Help Center (Guide)

+1 way too many clicks to get the settings updated on an article. I would rather see the ability to publish one article to multiple sections take priority over these small updates that do not make guide management more effect and have little positive impact for end users. 

Visualizza commento · Data ultimo post: 19 lug 2024 · Stacey Krantz

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Stacey Krantz ha commentato,

Commento nella community Feedback - Help Center (Guide)

Any update on this? It seems like with the new option to add up to 10 user segments to the visibility settings it makes more sense than ever to allow someone with editor permissions to be able to edit article settings. 

Visualizza commento · Data ultimo post: 09 lug 2024 · Stacey Krantz

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Stacey Krantz ha commentato,

Commento nella community Feedback - Help Center (Guide)

+1 We just opened a ticket for this last week as well. Editing article settings should be allowed when users have editor permissions. This type of basic edit should not require publisher access. 

Visualizza commento · Data ultimo post: 09 feb 2024 · Stacey Krantz

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Stacey Krantz ha commentato,

Commento nella community Feedback - Help Center (Guide)

Is this feature being considered for 2024?

Visualizza commento · Data ultimo post: 02 feb 2024 · Stacey Krantz

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Stacey Krantz ha commentato,

Commento nella community Feedback - Help Center (Guide)

Another vote for this!

Visualizza commento · Data ultimo post: 23 gen 2024 · Stacey Krantz

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Stacey Krantz ha commentato,

CommentoWorking with articles in the knowledge base

Has there been a change in the permissions on who can add labels to articles? We have some folks who could previously update article settings (including labels) who now have a very limited view of the article settings bar. 

Visualizza commento · Data ultimo post: 17 gen 2024 · Stacey Krantz

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Stacey Krantz ha commentato,

Commento nella community Feedback - Help Center (Guide)

Are there release notes, announcements, or other warnings for these types of changes? +1

Visualizza commento · Data ultimo post: 17 gen 2024 · Stacey Krantz

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Stacey Krantz ha creato un post,

Post Q&A - Help center and community

Is it possible to have a section visible in the Guide even if there are no articles nested in that section? Currently, end users cannot see a section in our guide unless there is an article published to that section. 

Data ultimo post: 14 nov 2023 · Stacey Krantz

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