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Julian

Data ingresso 16 mag 2022

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Ultima attività 10 giu 2022

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Julian ha commentato,

CommentoSetting up Zendesk Chat

Is it possible to use this function also without an agent is online, so we can keep the function in offline mode but customers can email us instead?

Visualizza commento · Data ultimo post: 10 giu 2022 · Julian

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Julian ha commentato,

Commento nella community Feedback - Ticketing system (Support)

When can this be added finally?

Visualizza commento · Data ultimo post: 16 mag 2022 · Julian

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Julian ha commentato,

Commento nella community Feedback - Ticketing system (Support)

This is really urgent to be integrated. I worked with Freshdesk before and that is a standard tool to be able to send email to external users. Maybe better to swap to Freshdesk instead? When will you integrate it.

Side Conversations are just working in higher plans, so not an option.

Visualizza commento · Data ultima modifica: 16 mag 2022 · Julian

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