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Kimberly Fernandez
Data ingresso 31 ago 2022
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Ultima attività 15 nov 2023
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Ultima attività di Kimberly Fernandez
Kimberly Fernandez ha commentato,
Hello,
Can I make a follow-up question for a bad rating required? If so, how?
Thank you,
Visualizza commento · Data ultimo post: 15 nov 2023 · Kimberly Fernandez
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Kimberly Fernandez ha commentato,
What is the solution to stopping the spam requestor from <#>@qq.com? I am getting the same from the web form. I added @qq.com to the blocklist and the emails are still coming through. Is this a bug on the blocklist feature?
Visualizza commento · Data ultimo post: 09 ott 2023 · Kimberly Fernandez
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Kimberly Fernandez ha commentato,
Hello,
Can I mark a standard field with a default - For the priority standard field, I would like to default to Normal when an end-user is completing a web-form ticket request - How can I default the value Normal on the request form?
Visualizza commento · Data ultimo post: 16 set 2022 · Kimberly Fernandez
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Kimberly Fernandez ha commentato,
Can you rename the generated URL in the sandbox?
Visualizza commento · Data ultimo post: 13 set 2022 · Kimberly Fernandez
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Kimberly Fernandez ha creato un post,
Requesting additional placeholder for triggers
We have several request types that we would like to add to the Actions section of a trigger
- Email User
- Email Body
We have created several ticket forms (request types) and would like to add the form name to the email subject and email body so the light agent can see the form name in the email.
Data ultimo post: 31 ago 2022 · Kimberly Fernandez
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