Ricerche recenti


Nessuna ricerca recente

Kimberly Fernandez's Avatar

Kimberly Fernandez

Data ingresso 31 ago 2022

·

Ultima attività 15 nov 2023

Seguiti

0

Follower

0

Attività totali

16

Voti

2

Abbonamenti

9

PANORAMICA ATTIVITÀ

Ultima attività di Kimberly Fernandez

Kimberly Fernandez ha commentato,

CommentoMeasuring success

Hello,

Can I make a follow-up question for a bad rating required? If so, how?

Thank you,

 

 

Visualizza commento · Data ultimo post: 15 nov 2023 · Kimberly Fernandez

0

Follower

1

Voto

0

Commenti


Kimberly Fernandez ha commentato,

CommentoGlobal security and user access

What is the solution to stopping the spam requestor from <#>@qq.com?  I am getting the same from the web form. I added @qq.com to the blocklist and the emails are still coming through. Is this a bug on the blocklist feature?

Visualizza commento · Data ultimo post: 09 ott 2023 · Kimberly Fernandez

0

Follower

0

Voti

0

Commenti


Kimberly Fernandez ha commentato,

CommentoTicket customization

Hello,

Can I mark a standard field with a default - For the priority standard field, I would like to default to  Normal when an end-user is completing a web-form ticket request - How can I default the value Normal on the request form? 

Visualizza commento · Data ultimo post: 16 set 2022 · Kimberly Fernandez

0

Follower

0

Voti

0

Commenti


Kimberly Fernandez ha commentato,

CommentoAccounts and billing

Can you rename the generated URL in the sandbox?

 

Visualizza commento · Data ultimo post: 13 set 2022 · Kimberly Fernandez

0

Follower

1

Voto

0

Commenti


Kimberly Fernandez ha creato un post,

Post Feedback - Ticketing system (Support)

Requesting additional placeholder for triggers

We have several request types that we would like to add to the Actions section of a trigger

  • Email User 
  • Email Body

We have created several ticket forms (request types) and would like to add the form name to the email subject and email body so the light agent can see the form name in the email.

 

 

Data ultimo post: 31 ago 2022 · Kimberly Fernandez

0

Follower

2

Voti

1

Commento