BREANNE BROCK

Can we limit Omnichannel to only Messaging and Email? We do not want to include Talk in our omnichannel routing.

Thank you for offering these instructions, Amy Gracer.

Does anyone know how to middle-align my search box in the heading? I would like it to be centered with the logo and links to the right.

Similarly, does anyone know how to update the spacing on the mobile app so that my Search box does not overlap the logo?

Thanks in advance!

Agree - this feature would be very valuable to my business.

I need this feature, too.

Ifra Saqlain - I am not familiar with APIs. Thanks for responding.

I tried adding this to a custom section page and it shows all promoted articles (like it does on the home page). 

Is there a way for it to only show the promoted articles that live in that specific section? For example, this highlighted "Coupa FAQ" article (#1) is a promoted article that lives in the "Coupa" section (#2). That is the only promoted article that I want to show in this section. Is this possible?

Thanks in advance!

It looks like this was addressed. Is there a way to be notified when our requests are addressed? For reference: Adding multiple article, section, and category templates to your theme – Zendesk help

Hello - happy to hear the template maximum has been extended to 100 instead of 10. On a related note, is there a way to be notified that articles we follow are updated?

Thank you, Ifra Saqlain! I really appreciate it!

Hi Ifra Saqlain - my home page's code looks a little different and the above guidance doesn't work. Any ideas on how to change the word "promoted" based on my code (see below)?

  

    
     {{#if promoted_articles}}
      

        
{{t 'promoted_articles'}}

        

          {{#each promoted_articles}}
            

                
                  {{title}}