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Gabrielle Plé (no longer with gofor)
Data ingresso 26 lug 2022
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Ultima attività 11 apr 2023
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Gabrielle Plé (no longer with gofor) ha commentato,
Our team would benefit from this as well. Thanks!
Visualizza commento · Data ultimo post: 11 apr 2023 · Gabrielle Plé (no longer with gofor)
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Gabrielle Plé (no longer with gofor) ha commentato,
Thanks!
Visualizza commento · Data ultimo post: 21 ago 2022 · Gabrielle Plé (no longer with gofor)
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Gabrielle Plé (no longer with gofor) ha creato un post,
It would be great if there was an option to notify Managers/Team leads via (slack, email, text) if a call has been in queue for X number of minutes OR if no one is available to take a call in the queue. In the event all agents are away.
Currently the only way to monitor this is to use Talk Live and have it open constantly and be checking. It's not very efficient.
Data ultimo post: 26 lug 2022 · Gabrielle Plé (no longer with gofor)
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