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Jill Cantrell
Data ingresso 19 mag 2022
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Ultima attività 19 mag 2022
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Commento nella community Feedback - Help Center (Guide)
Hi, I completely agree with all the posts above. Like Jodie we have been using the Zendesk system for a couple of years now, and I had no idea our customers weren't seeing the same ticket status that we see for On Hold tickets. Having them display as "Open" gives customers the impression that we are "sitting on our hands" on certain tickets. Please get this changed as soon as possible!
Visualizza commento · Data ultimo post: 19 mag 2022 · Jill Cantrell
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