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Jonathon Martin
Data ingresso 21 apr 2023
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Ultima attività 12 set 2024
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Ultima attività di Jonathon Martin
Jonathon Martin ha commentato,
Commento nella community Feedback - Ticketing system (Support)
I have just had an instance where this change would be very useful.
Due to the client's response going into suspended, the ticket timeline was incorrect and the response could have been missed.
I believe that this would help prevent confusion and enable a better CX. Not to mention freeing up agent time.
Visualizza commento · Data ultimo post: 12 set 2024 · Jonathon Martin
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