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Testing Only

Data ingresso 20 lug 2022

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Ultima attività 08 mar 2023

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Testing Only ha commentato,

CommentoTicket automation and collaboration

+1 for Direct Messaging, it would be the most useful feature for us too. 

Is it already being worked on? If so, a quick update to all of us would be nice.

Visualizza commento · Data ultimo post: 08 mar 2023 · Testing Only

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Testing Only ha commentato,

CommentoTicket customization

Hello! 

Great feature, but it'd be absolutely amazing to be able to change the color of the label seen in the agent workspace. It's pretty confusing to have the same color as an already existing ticket status.

If possible to be kept up to date on this specific request, that'd be lovely. Thanks!

Visualizza commento · Data ultima modifica: 27 gen 2023 · Testing Only

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