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Arlyanna Pilor's Avatar

Arlyanna Pilor

Data ingresso 19 gen 2023

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Ultima attività 19 gen 2023

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Arlyanna Pilor ha commentato,

Commento nella community Developer - Zendesk APIs
Community

Hi Jordan Abu-Sirriya - I am having the same issue re this below link,

 

https://support.zendesk.com/hc/en-us/community/posts/4445591860634-Trigger-and-attachment-needed-for-Instagram-Direct-stories-reactions?page=1#comment-overview

 

I am configuring 8 Zendesk Support instance in total, other 2 are working great because I can't see the emoji reply from Instagram and not being translated as ticket to Zendesk, but other 6 are showing and being translated as tickets on Zendesk, and we want to eliminate that. Pls help. 

Visualizza commento · Data ultimo post: 19 gen 2023 · Arlyanna Pilor

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Arlyanna Pilor ha commentato,

Commento nella community Feedback - Ticketing system (Support)
Community

Is there a workaround already for this one? Please need help for this.

 

Thank you!

Visualizza commento · Data ultimo post: 19 gen 2023 · Arlyanna Pilor

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