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Alexandre
Data ingresso 02 apr 2023
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Ultima attività 23 ago 2023
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Alexandre ha creato un post,
Hello,
We use Sunshine Conversations to connect Zendesk to our chat application. I've noticed that the messages sent/received via the Sunshine Conversations API are not listed as comments on the Zendesk tickets. They are visible in the clients (Zendesk ticket and App Chat) correctly, but for Zendesk comment purposes, these messages are not visible; they are also not visible when listing the comments of a ticket through the Zendesk API. These messages are only visible in the event/audit Zendesk logs. Is it possible to list them as ticket comments?
Data ultimo post: 23 ago 2023 · Alexandre
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Alexandre ha commentato,
There is a way to get the last comment id using a placeholder? How?
Visualizza commento · Data ultimo post: 02 apr 2023 · Alexandre
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