Ricerche recenti


Nessuna ricerca recente

Timothy Bogart's Avatar

Timothy Bogart

Data ingresso 22 lug 2022

·

Ultima attività 28 nov 2023

Seguiti

0

Follower

0

Attività totali

11

Voto

1

Abbonamenti

4

PANORAMICA ATTIVITÀ

Ultima attività di Timothy Bogart

Timothy Bogart ha commentato,

CommentoMore integrations

We would like to see meeting invites in Zendesk.  Thanks

Visualizza commento · Data ultimo post: 28 nov 2023 · Timothy Bogart

0

Follower

0

Voti

0

Commenti


Timothy Bogart ha commentato,

CommentoMore integrations

Is teams integration required to see meeting invites?  Seems odd, as they come thru normal email channels typically.  Thanks

Visualizza commento · Data ultimo post: 27 nov 2023 · Timothy Bogart

0

Follower

0

Voti

0

Commenti


Timothy Bogart ha commentato,

CommentoService Level Agreements (SLA), macros, and CSAT

Hello - the example seems truncated - it states in the email 'either link below', but ends with 'here is a reminder of what the ticket is about:'

Shouldn't another {{}} be inserted here to get another link?  Perhaps ticket.description?

Thanks

Visualizza commento · Data ultimo post: 01 giu 2023 · Timothy Bogart

0

Follower

0

Voti

0

Commenti


Timothy Bogart ha commentato,

CommentoSetting up Agent Workspace

Is there any way to get the editor for comments to just treat everything as plain text?  Having to mark as a code block every time we cut and paste from a product log is a real pain.  Thanks

Visualizza commento · Data ultimo post: 07 apr 2023 · Timothy Bogart

0

Follower

0

Voti

0

Commenti


Timothy Bogart ha commentato,

CommentoTicket customization

Splendid!

Visualizza commento · Data ultimo post: 09 mar 2023 · Timothy Bogart

0

Follower

0

Voti

0

Commenti


Timothy Bogart ha commentato,

CommentoTicket customization

Should look for a Ticket status - not Status Category.

 

Visualizza commento · Data ultimo post: 03 mar 2023 · Timothy Bogart

0

Follower

3

Voti

0

Commenti