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Asmita Khan

Data ingresso 17 set 2024

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Ultima attività 17 set 2024

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Post Discussion - Tips and best practices from the community

Hi, I would like to create parent and child labels in articles to tie down the broader categories to their sub categories. For example, Account>Billing, is this possible in Zendesk? What is the best way to go about this?

Data ultimo post: 17 set 2024 · Asmita Khan

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CommentoAI agents and automation best practices

Hi, is it possible to add parent and child labels to articles, for example, Account>billing, here account being the parent label and billing child label, what is the most efficient way to go about this? Does adding “>” work?

Visualizza commento · Data ultimo post: 17 set 2024 · Asmita Khan

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