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Adam Rowe
Data ingresso 12 ago 2022
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Ultima attività 21 ago 2023
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Ultima attività di Adam Rowe
Adam Rowe ha commentato,
We switched to Dixa, they had React Native support out of the box.
Visualizza commento · Data ultimo post: 21 ago 2023 · Adam Rowe
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Adam Rowe ha commentato,
I've done this with and without the ZDKSupport SDK to no avail.
Visualizza commento · Data ultimo post: 18 ago 2022 · Adam Rowe
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Adam Rowe ha commentato,
I'm having this same issue. We don't need the AB to prompt the user to fill in the information, just... something and not a blank screen. The only solution I've currently found is to pass in the phone number of the user as nil to get the bot to say "Hi. What can we help you with today?".
Otherwise, it's a blank screen and looks like a broken experience.
Visualizza commento · Data ultimo post: 18 ago 2022 · Adam Rowe
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Adam Rowe ha creato un post,
Setting a valid JWT (tested on jwt.io) is not resulting in a verified user experience in Chat.
Data ultimo post: 17 ago 2022 · Adam Rowe
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Adam Rowe ha creato un post,
When using AnswerBot + ChatSDK engines on top of the Unified SDK in iOS, an option to Chat with an Agent is available if the user doesn't want to interact with the AnswerBot. However, clicking that does not actually start a chat.
The user has to type something after clicking that button to start a chat with an agent. Is this expected behavior?
- ZendeskAnswerBotProvidersSDK (2.2.0):
- ZendeskSupportProvidersSDK (= 5.5.0)
- ZendeskAnswerBotSDK (2.2.0):
- ZendeskAnswerBotProvidersSDK (= 2.2.0)
- ZendeskMessagingSDK (= 3.8.5)
- ZendeskChatProvidersSDK (2.12.0)
- ZendeskChatSDK (2.12.0):
- ZendeskChatProvidersSDK (= 2.12.0)
- ZendeskMessagingSDK (= 3.8.5)
- ZendeskCommonUISDK (6.1.4)
- ZendeskCoreSDK (2.7.0)
- ZendeskMessagingAPISDK (3.8.5):
- ZendeskSDKConfigurationsSDK (= 1.1.11)
- ZendeskMessagingSDK (3.8.5):
- ZendeskCommonUISDK (= 6.1.4)
- ZendeskMessagingAPISDK (= 3.8.5)
- ZendeskSDKConfigurationsSDK (1.1.11)
- ZendeskSupportProvidersSDK (5.5.0):
- ZendeskCoreSDK (= 2.7.0)
- ZendeskSupportSDK (5.5.0):
- ZendeskMessagingSDK (= 3.8.5)
- ZendeskSupportProvidersSDK (= 5.5.0)
Data ultimo post: 17 ago 2022 · Adam Rowe
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Adam Rowe ha commentato,
I ended up getting this resolved by updating our API Key for Chat. A previous developer was using the api key from the web widget script.
Visualizza commento · Data ultimo post: 17 ago 2022 · Adam Rowe
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Adam Rowe ha commentato,
Where is the Chat Dashboard? How do I get to this page?
Visualizza commento · Data ultimo post: 16 ago 2022 · Adam Rowe
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Adam Rowe ha commentato,
I'm having the same issue. Eric Nelson did you ever find a solution for André Santos's issue?
Visualizza commento · Data ultimo post: 16 ago 2022 · Adam Rowe
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Adam Rowe ha commentato,
Upvote
Visualizza commento · Data ultimo post: 12 ago 2022 · Adam Rowe
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