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Masih Ariani
Data ingresso 25 lug 2022
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Ultima attività 04 ago 2022
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Masih Ariani ha creato un post,
Hi
We recently started using Zendesk.
When people Email us ( to our subscription Email ) and a ticket created for this, when replying to this ticket. the requester is there but our subscription Email is always gets CCed to the reply.
and if we disable CC in admin Center, both the requester and our Email vanish for replies.
So every time, we have to manually remove it from CC.
Can anyone help me see what I might be doing wrong in our setup?
Thank you
Data ultima modifica: 04 ago 2022 · Masih Ariani
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Masih Ariani ha commentato,
Hi
Any update, progress on this since last year for adding subviews?
Thanks
Visualizza commento · Data ultimo post: 25 lug 2022 · Masih Ariani
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