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Rita Stieģele
Data ingresso 27 lug 2022
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Ultima attività 08 nov 2022
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Ultima attività di Rita Stieģele
Rita Stieģele ha commentato,
Hi!
How/where we could find code to add code to our theme to enable content tags?
Thanks!
/Rita
Visualizza commento · Data ultimo post: 08 nov 2022 · Rita Stieģele
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Rita Stieģele ha commentato,
Hello!
Is it possible to force (can not save edits) agents to enter one of the defined tags for specific ticket statuss? or remind agents to enter necessary tag?
We want to add a tag to pending tickets to indicate the reason of pending and create more automations based on this tag.
Thanks!
Visualizza commento · Data ultimo post: 08 set 2022 · Rita Stieģele
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Rita Stieģele ha commentato,
Hello!
When I send satisfaction surway to a customer and he clicks on Good or Bad option, what happens next? Is there a place to leave a comment? Does ti require to log in for a customer?
We are not yet using CSAT.
Thanks.
/Rita
Visualizza commento · Data ultimo post: 27 lug 2022 · Rita Stieģele
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