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Danielle Hart

Data ingresso 28 feb 2024

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Ultima attività 10 feb 2025

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Danielle Hart ha commentato,

CommentoCustomer management and profiles

I noticed this morning that there is now an option to choose the reason for Suspending an end user as well as on the Customers page we can see a list of Suspended users. Both great things! However, after entering an Additional Comment along with the reason, where can those Comments be viewed?

Visualizza commento · Data ultimo post: 23 ott 2024 · Danielle Hart

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Danielle Hart ha commentato,

CommentoTicket management

It'd be nice to not limit this to Admins only. I'd like to see it be an option within custom roles to give a handful of trusted people the ability without giving them full-on admin rights.

Visualizza commento · Data ultimo post: 30 set 2024 · Danielle Hart

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Danielle Hart ha commentato,

Commento nella communityZendesk Support Beta - Modernized Conversational Experience

If I want to enable this in our sandbox only, where do I specify that in the beta form? I want to be absolutely sure it does not go into our live environment if I join.

Visualizza commento · Data ultimo post: 23 mag 2024 · Danielle Hart

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