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Reza

Data ingresso 20 lug 2023

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Ultima attività 30 ott 2023

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CommentoMeasuring success
Product guides

Hi there is it possible to disable the request of CSAT for a few specific customers? I have a small number of customers that don't want to be asked for feedback every time that a Case is SOLVED.

 

I can see this Automation - Request customer satisfaction rating (System Automation)

and wondered if it would be a good idea to add in exclusion conditions for customers with specific email addresses?

Visualizza commento · Data ultimo post: 30 ott 2023 · Reza

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