Sok Khann

When working in Jira you're able to click and drag attachments when creating Jira tickets. With the Zendesk Jira integration you're only able to perform that action when creating Jira tickets within Zendesk. You can only select attachments that are added to the Zendesk tickets. We're finding that we have to create Jira tickets within Zendesk and then hope over to Jira to add the attachments. This is a very inefficient process.

I'd like to make a request to improve Jira ticket creation within Zendesk by having the ability to click & drag files when adding attachments to Jira tickets in Zendesk.