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Thomas
Data ingresso 02 dic 2022
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Ultima attività 04 set 2024
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Thomas ha commentato,
Es posible aplicar la identificacion por Whatsapp?
Visualizza commento · Data ultimo post: 04 set 2024 · Thomas
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I think it will be very useful to have the possibility to apply macros massively on tickets from messaging channels. It is disappointing that this functionality is only available in singular tickets. Having the possibility to apply a massive response using a macro will be a great feature.
Data ultimo post: 08 lug 2024 · Thomas
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It is important to be able to identify from which phone number a client is contacted. We have clients who have more than two telephone numbers in their profile and for security reasons, we need to identify which number they are writing to us from.
Data ultimo post: 07 mar 2024 · Thomas
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Thomas ha commentato,
Adhiero al comentario de Ana María, sería fundamental que se puedan crear tickets de comentarios posteriores a los 7 días de una publicación.
Visualizza commento · Data ultimo post: 10 ago 2023 · Thomas
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Thomas ha commentato,
Any news on that???
Visualizza commento · Data ultimo post: 10 lug 2023 · Thomas
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Thomas ha commentato,
Is it possible to report on how many tickets we have in different languages? Like the percentage of tickets we answer in English vs Spanish? Thanks!
Visualizza commento · Data ultimo post: 02 dic 2022 · Thomas
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