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Ian Davis

Data ingresso 03 ago 2023

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Ultima attività 24 ago 2023

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Ian Davis ha commentato,

Commento nella community Q&A - Objects, workspaces, and rules
Community

That worked exactly as I wanted.  Thanks.

Visualizza commento · Data ultimo post: 21 ago 2023 · Ian Davis

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Ian Davis ha creato un post,

Post Q&A - Objects, workspaces, and rules
Trigger condition - Add (assignee) to 'Current user'

In Trigger conditions 'Current user' has (agent), (end-user), and all agents listed by name.  When I want to create a trigger using condition 'current user' and I want the ticket assignee as the current user, I need to create a separate trigger for each agent.  If (assignee) was also an option, I could make a single trigger for this.

Data ultimo post: 03 ago 2023 · Ian Davis

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