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Chris Wooten

Data ingresso 18 ott 2022

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Ultima attività 28 mag 2024

Zendesk Luminary

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Ultima attività di Chris Wooten

Chris Wooten ha commentato,

Commento nella community Feedback - Voice (Talk)

Is there any update on this feature request?

Visualizza commento · Data ultimo post: 27 feb 2024 · Chris Wooten

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Chris Wooten ha commentato,

CommentoUsing Built by Zendesk apps

I may be off but did the triggers lose fields for the assignee in one of the latest updates?

My trigger now references the requestor instead of the user? Is this correct? I am getting reports of tickets not moving when they reopen. I have had this set up for over a year with no changes. This option in my trigger history is not even available now. Has anyone else seen this?

This is what it was.

 

This is what is says now.

 

 

 

Visualizza commento · Data ultimo post: 20 feb 2024 · Chris Wooten

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Chris Wooten ha commentato,

Commento nella community Feedback - Reporting and analytics (Explore)

Any update on this issue?

Visualizza commento · Data ultimo post: 03 gen 2024 · Chris Wooten

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Chris Wooten ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Any update on this one?

Visualizza commento · Data ultimo post: 09 ott 2023 · Chris Wooten

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Chris Wooten ha commentato,

CommentoAnnouncements

So many things to clean up. Thanks for this feature.

Visualizza commento · Data ultimo post: 28 set 2023 · Chris Wooten

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Chris Wooten ha commentato,

CommentoExtending Zendesk

Molly Katolas as long as the ticket you are on stays open the time will still be counting. You should be able to test this.

Visualizza commento · Data ultimo post: 22 giu 2023 · Chris Wooten

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Chris Wooten ha commentato,

Commento nella community Q&A - Help center and community

Christopher Kennedy

Hey all I am new at customizing the guide. Does this go into the JS file? Is there something else needed to make this work? I cannot get this working in my lab guide for my requests.

Visualizza commento · Data ultimo post: 22 mag 2023 · Chris Wooten

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Chris Wooten ha commentato,

Commento nella community Discussion - Tips and best practices from the community

Your second metric syntax comes up with an error now for some reason. Love this idea and would appreciate the help.

Visualizza commento · Data ultimo post: 12 mag 2023 · Chris Wooten

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Chris Wooten ha commentato,

Commento nella community User Groups

Any Chance I can be added to this group?

Visualizza commento · Data ultimo post: 04 apr 2023 · Chris Wooten

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Chris Wooten ha commentato,

Commento nella community Feedback - Reporting and analytics (Explore)

Need this too please.

Visualizza commento · Data ultimo post: 31 mar 2023 · Chris Wooten

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