Ricerche recenti
Nessuna ricerca recente
Gregg Hansen
Data ingresso 02 gen 2023
·
Ultima attività 29 dic 2023
Seguiti
0
Follower
0
Attività totali
3
Voti
0
Abbonamento
1
PANORAMICA ATTIVITÀ
BADGE
ARTICOLI
POST
COMMENTI NELLA COMMUNITY
COMMENTI AGLI ARTICOLI
PANORAMICA ATTIVITÀ
Ultima attività di Gregg Hansen
Gregg Hansen ha commentato,
Commento nella community Q&A - Users, groups, and organizations
Thanks for the answer - that confirms what I have found.
That’s what I was afraid of. I guess we bought into the idea that a “suite” is not a couple stand alone tools
Visualizza commento · Data ultimo post: 03 gen 2023 · Gregg Hansen
0
Follower
0
Voti
0
Commenti
Gregg Hansen ha creato un post,
Post Q&A - Users, groups, and organizations
We're struggling a bit with customer data, and I can’t find where to look.
Take a look at this marketing post:
This is what we need, and frankly, the entire reason we signed up for Zendesk. Unfortunately it does not appear this works:
- While we don’t need Sell, in order to manage customer data we do need Contacts (part of Sell)
- Sell does not integrate with external apps cleanly, Support does.
- Customer data is not integrated between Sell and Support (this can’t possibly be true, but ZenDesk support says it is)
I think we're missing something fundimental in the way zendesk deals with customer data
Data ultimo post: 02 gen 2023 · Gregg Hansen
0
Follower
3
Voti
2
Commenti