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Ermelinda Kraft
Data ingresso 19 gen 2023
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Ultima attività 05 lug 2023
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Ermelinda Kraft ha commentato,
I submitted my company's registration form last month. How long before I hear back from Zendesk that the application has been accepted?
Visualizza commento · Data ultimo post: 05 lug 2023 · Ermelinda Kraft
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Ermelinda Kraft ha commentato,
Thank you, Ahmed Zaid! I will test out your solutions.
Visualizza commento · Data ultimo post: 16 mar 2023 · Ermelinda Kraft
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Ermelinda Kraft ha creato un post,
I need help with the logic to create a trigger for an autoreply for tickets that are coming from Gleap.io. We have a Gleap-Zendesk integration for feedback/messaging via our mobile app. We also have tickets coming in from our website but those are not part of the Gleap integration. We use 2 support URLs for 2 different groups so need to make sure that the autoreply for our general Support Group does not impact the other group. Is there a way to create a trigger based on a keyword in the body of the ticket?
Data ultimo post: 13 mar 2023 · Ermelinda Kraft
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