Martin Hoolickin

Hi in future will tasks be able to be linked to problem tickets 

I am working to integrate the problem function within our environment and utilise the full functions of problem tickets. At present, we are going to use incidents as a workaround but not all problems will need an incident to fix them - they may need a task - Whether it be a change task or KB Known error task. 

I am looking at linking them all together to get greater functionality out of the software

Thanks for your article 

Regards 
Martin Hoolickin