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Hari Chandana
Data ingresso 20 feb 2023
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Ultima attività 05 dic 2024
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Ultima attività di Hari Chandana
Hari Chandana ha commentato,
Hi Team,
We would like to have a feature to report on the solved suspended tickets once they are recovered!Who has solved the tickets that has been recovered from suspended view on a particular date.
Visualizza commento · Data ultimo post: 05 dic 2024 · Hari Chandana
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Hari Chandana ha creato un post,
Assignee Name filter is showing all the names. I would like to see only Agent Names in the data filter in the Dashboard.
Data ultimo post: 01 mar 2023 · Hari Chandana
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Hari Chandana ha commentato,
Hi Adam,
Are you asking me to apply the filter on the assignee name attribute, so that other names doesn't show up in the Dashboard Filter?
Visualizza commento · Data ultimo post: 27 feb 2023 · Hari Chandana
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Hari Chandana ha commentato,
I am getting the follow up ticket count more than expected where I have set the metric as follow-up tickets and attribute as Assignee name. I would like to get the list of follow-up tickets for that agent with in the timeframe.
Visualizza commento · Data ultimo post: 23 feb 2023 · Hari Chandana
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Hari Chandana ha commentato,
Assignee Name Data Filter is showing many irrelevant names in the Dashboard. How do I get the agent names alone in the assignee name data filter?
Visualizza commento · Data ultimo post: 23 feb 2023 · Hari Chandana
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