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Juliana O'Brien

Data ingresso 14 giu 2024

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Ultima attività 11 nov 2024

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Ultima attività di Juliana O'Brien

Juliana O'Brien ha commentato,

Commento nella community Q&A - Help center and community

Hi

 

Checking in to see if the answers above still hold true. 

 

I'm looking to add line breaks, bolded words, and a bullet list (just two bullets!) to a section description. 

 

Thank you!

Visualizza commento · Data ultimo post: 11 nov 2024 · Juliana O'Brien

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Juliana O'Brien ha commentato,

Commento nella community Feedback - Ticketing system (Support)

I hope Zendesk prioritizes this request. It would be incredibly helpful for our agents. 

Visualizza commento · Data ultimo post: 13 set 2024 · Juliana O'Brien

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Juliana O'Brien ha commentato,

CommentoHow to customize the theme of the help center

Brandon Tidd Thank you!!! Appreciate the help <3

Visualizza commento · Data ultimo post: 30 lug 2024 · Juliana O'Brien

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Juliana O'Brien ha commentato,

CommentoHow to customize the theme of the help center

Brandon Tidd Do you know how to hide the Attachments option if a specific drop down is selected in a Zendesk Form?

 

Example
(Field ID is 123456789)
If Field Value is option 2, then show Attachments
If Field Value is Option 2, then hide Attachments

 

I got as far as hiding the Attachments but I need some conditional formatting that I can’t do in Zendesk Admin

 

jQuery for hiding attachments that I used that I found on this thread….
$('.form-field label:contains("Attachments")').hide(); // Hide label for Attachments
$('#upload-dropzone').hide(); // Hide upload box for Attachments

Visualizza commento · Data ultimo post: 29 lug 2024 · Juliana O'Brien

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Juliana O'Brien ha creato un post,

Post Q&A - Help center and community

Is there a way to disable the embedded image option in a form? People keep on adding images to the Description and the images are incredibly hard to see compared to just attaching a file. 

Data ultimo post: 14 giu 2024 · Juliana O'Brien

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