Ricerche recenti
Nessuna ricerca recente
Patrick Heck
Data ingresso 14 feb 2023
·
Ultima attività 20 set 2023
Seguiti
0
Follower
0
Attività totali
6
Voti
2
Abbonamenti
2
PANORAMICA ATTIVITÀ
BADGE
ARTICOLI
POST
COMMENTI NELLA COMMUNITY
COMMENTI AGLI ARTICOLI
PANORAMICA ATTIVITÀ
Ultima attività di Patrick Heck
Patrick Heck ha commentato,
Hi David, we also use Zendesk to provide support for users off different Shopify storefronts. So this feature would be very valuable for us.
Best
Patrick
Visualizza commento · Data ultimo post: 20 set 2023 · Patrick Heck
0
Follower
0
Voti
0
Commenti
Patrick Heck ha creato un post,
We are using Light Agents so involve external partners when we need help on a specific ticket. This is useful because we can also limit their rights, so they can only see the tickets they are supposed to see. However, they can always see our full list of customers, which is a problem for us. So I am suggesting to introduce a feature, that allows limiting the viewing permissions for Light Agents and make only customers' data visible, if they cooperate on a ticket of this very person.
Patrick
Data ultimo post: 14 feb 2023 · Patrick Heck
2
Follower
2
Voti
1
Commento