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Sergey Kandaurov's Avatar

Sergey Kandaurov

Data ingresso 19 gen 2023

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Ultima attività 21 gen 2023

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Sergey Kandaurov ha commentato,

CommentoTeam members and groups

If we have 10 people, but only max 3 are on duty at the same time, do we need 10 seats or 3 seats? Can we reassign roles between accounts daily?

Visualizza commento · Data ultimo post: 21 gen 2023 · Sergey Kandaurov

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Sergey Kandaurov ha commentato,

CommentoManaging Talk

Yes, that's right. I've upgraded to the Professional plan, and now see the option on a separate tab. 

Visualizza commento · Data ultimo post: 19 gen 2023 · Sergey Kandaurov

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Sergey Kandaurov ha commentato,

CommentoManaging Talk

We are new to Zendesk, and overflow function looks exactly what we need. However, I do not see the overflow option in the UI. 

Visualizza commento · Data ultimo post: 19 gen 2023 · Sergey Kandaurov

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