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Tobias Brolykke
Data ingresso 22 giu 2023
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Ultima attività 18 lug 2023
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Ultima attività di Tobias Brolykke
Tobias Brolykke ha commentato,
Post Title:
Customize the Incidents view
Feature Request Summary:
When entering a Problem, then opening the related Incidents, I want to be able to filter/sort and customize this view.
Description/Use Cases:
When our Product once in a while have a Problem (and sometimes multiple), and we see a lot of reports, we would like to collect them all and be able to mass reply to them.
Business impact of limitation or missing feature:
This is huge. We usually have at least one (not uncommon to have 5) "open" Problems at a time.
Other necessary information or resources:
Visualizza commento · Data ultimo post: 18 lug 2023 · Tobias Brolykke
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Tobias Brolykke ha commentato,
I'd like to "one-up" this one. It would be excellent for chats that keep coming in to maintain first-response SLAs
Visualizza commento · Data ultimo post: 22 giu 2023 · Tobias Brolykke
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