Sarah Lehmann

Hello,

this function would also be very important for us so that we can organise the fields in the form clearly and do not have to switch to checkboxes.

Is there any information on this now, as the request was already made last year in May?

We currently have the same problem.
Our example:

There are 4 different stores that are all connected with their own email address in Zendesk.

A colleague from another department (which does not work in and with Zendesk) has sent an info mail to all 4 stores - only one store has received this info mail.

So it would have been good if there had been 4 different tickets so that each store received the information. In our case, the other three stores did not receive the important information.

Hello,

has there been an update in the meantime?

The topic has existed since the beginning of 2022 and now two years later there is still no news, although the team wanted to work on it?