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Stephane Gonthier
Data ingresso 23 mar 2023
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Ultima attività 26 giu 2023
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Stephane Gonthier ha commentato,
I have the same requirement as Tarandeep.
I have already added under the Organisation a 'CSM' field (that value comes from HubSpot), however, I can't seem to find a way to create a trigger which will automatically add the CSM If this value is not empty as a follower on the ticket.
Visualizza commento · Data ultimo post: 26 giu 2023 · Stephane Gonthier
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Stephane Gonthier ha creato un post,
For certain accounts, based on level of service, we have a CSM and a TAM associated to the Organisation. I have not been able to find a way to automatically add them as followers on all new tickets created by users associated with that particular Organisation.
Any thoughts?
Data ultimo post: 15 giu 2023 · Stephane Gonthier
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Stephane Gonthier ha commentato,
Is there a limit on how many records can be listed in a view?
I am trying to have a view to list all the tickets we have had historically, but I seem to be limited by about 1.6k records.
If there is no limit, then I am clearly hitting a problem with the way I have built my view and might help. :)
Visualizza commento · Data ultimo post: 23 mar 2023 · Stephane Gonthier
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