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Kenya Roberts

Data ingresso 19 apr 2023

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Ultima attività 07 giu 2023

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Kenya Roberts ha commentato,

Commento nella community Q&A - Talk and text

I'm curious about this same thing! What exactly constitutes as a "missed call leg"?

Visualizza commento · Data ultimo post: 07 giu 2023 · Kenya Roberts

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Kenya Roberts ha commentato,

CommentoSetting up and managing community

How can I preview the help center with the community portion disabled to see how it all looks? I only want the Help Center, but not the community

Visualizza commento · Data ultimo post: 20 apr 2023 · Kenya Roberts

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Kenya Roberts ha commentato,

CommentoWeb Widget documentation

Thank you. But what about the icon/headshot to the left of agent responses? Can we customize this?

Visualizza commento · Data ultimo post: 20 apr 2023 · Kenya Roberts

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Kenya Roberts ha commentato,

CommentoTicket basics

Can you forward emails in Zendesk to an outside email inbox?

Visualizza commento · Data ultimo post: 19 apr 2023 · Kenya Roberts

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Kenya Roberts ha commentato,

CommentoWeb Widget documentation

For the main color of the widget bubble, how can we make the inside chat bubble icon/words be white instead of black?

Also, how do you change the icon or headshot that appears to the left of the agents responses?

Visualizza commento · Data ultima modifica: 19 apr 2023 · Kenya Roberts

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Kenya Roberts ha commentato,

CommentoZendesk messaging

Why are you not able to add other fields that are not name or email? Also, why is required to collect name and/or email in the messaging widget?

Visualizza commento · Data ultimo post: 19 apr 2023 · Kenya Roberts

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