Ricerche recenti
Nessuna ricerca recente
Samantha Ramirez
Data ingresso 07 apr 2023
·
Ultima attività 14 feb 2025
Seguiti
0
Follower
0
Attività totali
13
Voti
2
Abbonamenti
7
PANORAMICA ATTIVITÀ
BADGE
ARTICOLI
POST
COMMENTI NELLA COMMUNITY
COMMENTI AGLI ARTICOLI
PANORAMICA ATTIVITÀ
Ultima attività di Samantha Ramirez
Samantha Ramirez ha commentato,
+1 We'd also like to be able to prevent form-based custom statuses from being applied to ineligible tickets via bulk edit.
Visualizza commento · Data ultimo post: 14 feb 2025 · Samantha Ramirez
0
Follower
0
Voti
0
Commenti
Samantha Ramirez ha commentato,
Hey Sonali!
Looks like you have two "Ticket status" conditions under All, but it wouldn't be possible for a ticket to be in both the "Open" status and the "Working on Ticket" status. If you're looking to have this automation function for tickets in each of these statuses, you may need to create a separate automation for each.
Visualizza commento · Data ultimo post: 18 gen 2024 · Samantha Ramirez
0
Follower
2
Voti
0
Commenti
Samantha Ramirez ha commentato,
+1 This feature would be extremely useful for us as well - we're utilizing a single help center for employee experience, with different brands representing different internal departments. It would create a much more seamless experience for employees to be able to view all of their tickets, regardless of "brand," within the same interface.
Visualizza commento · Data ultimo post: 07 dic 2023 · Samantha Ramirez
0
Follower
3
Voti
0
Commenti
Samantha Ramirez ha commentato,
Lots of great suggestions here already, but I'd love to add a few around SLAs:
- How many tickets breached SLA yesterday?
- Which ticket categories breach SLA most often?
- Which SLA policy is breached most often?
Visualizza commento · Data ultimo post: 01 dic 2023 · Samantha Ramirez
0
Follower
0
Voti
0
Commenti