Ricerche recenti
Nessuna ricerca recente

Testing
Data ingresso 04 gen 2024
·
Ultima attività 10 gen 2024
Seguiti
0
Follower
0
Attività totali
13
Voti
0
Abbonamenti
5
PANORAMICA ATTIVITÀ
BADGE
ARTICOLI
POST
COMMENTI NELLA COMMUNITY
COMMENTI AGLI ARTICOLI
PANORAMICA ATTIVITÀ
Ultima attività di Testing
Testing ha commentato,
Hi Paolo. How Can I use the API in the image? In the link posted for you I just saw zE function for messaging
Visualizza commento · Data ultimo post: 10 gen 2024 · Testing
0
Follower
0
Voti
0
Commenti
Testing ha creato un post,
Hi! I know we can link messaging to a schedule and set chat offline when is outside business hours. Can we hide the bubble chat instead send a offline message?
Data ultimo post: 10 gen 2024 · Testing
0
Follower
4
Voti
1
Commento
Testing ha commentato,
Hi, there is a way to do the same ussing messaging ?
Visualizza commento · Data ultimo post: 09 gen 2024 · Testing
0
Follower
0
Voti
0
Commenti
Testing ha commentato,
We use web widget classic but Zendesk sent a mail about update to Zendesk Agent Workspace and now live chat is messaging. We used this code in js to hide the bubble chat but in messaging we dont have departments
let status = departments.getDepartment(CSDepartment)["status"];
if (status === 'online') {
$zopim.livechat.button.show();
}else{
$zopim.livechat.button.hide();
}
Is there a way to do this with groups or messaging chat to hide the bubble chat when is offline?
Visualizza commento · Data ultimo post: 09 gen 2024 · Testing
0
Follower
0
Voti
0
Commenti
Testing ha commentato,
Thanks for answering Paolo. I need to hide the bubble chat when chat is offline. I scheduled a business hours and I get the offline message when is outside hours but can I hide the bubble instead send a offline message?
Visualizza commento · Data ultimo post: 09 gen 2024 · Testing
0
Follower
0
Voti
0
Commenti
Testing ha commentato,
Hi. There is a way to know the status of the chat using zE Api (If twe are out of business hours scheduled?
https://developer.zendesk.com/api-reference/widget-messaging/introduction/
Visualizza commento · Data ultimo post: 09 gen 2024 · Testing
0
Follower
0
Voti
0
Commenti
Testing ha commentato,
Hi! There is a way to know when messaging/live chat is offline using developer API?
Visualizza commento · Data ultimo post: 05 gen 2024 · Testing
0
Follower
0
Voti
0
Commenti
Testing ha commentato,
Hi! In New Agent Workspace messaging how can we hide bubble chat outside of business hours? There is a way to get business hours or status using messaging or web API and then use zE('messenger', 'hide'); function?
Visualizza commento · Data ultimo post: 04 gen 2024 · Testing
0
Follower
0
Voti
0
Commenti