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LPC Webmaster
Data ingresso 21 apr 2023
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LPC Webmaster ha commentato,
Commento nella community Feedback - Ticketing system (Support)
I agree. I just asked the same thing of ZenDesk Support and was told "Upon further checking Problem-and-incident fields are system default and cannot be modified which means making it mandatory to be assigned is not possible as of the moment. What I can suggest is that you can add a mandatory check field box serving as a reminder that when they selected the Incident type they should assigned it to a Problem ticket."
Visualizza commento · Data ultimo post: 21 apr 2023 · LPC Webmaster
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