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William Carr

Data ingresso 18 nov 2024

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Ultima attività 30 gen 2025

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Ultima attività di William Carr

William Carr ha commentato,

CommentoHow to troubleshoot issues with live chat

Hey, 

Question on this topic. We use a 3rd part chatbot. We seem to have URL information for most chats, but some are blank and show as “Direct traffic”. The majority of the missing ones are from Safari and previous IOS versions. Could this be caused by “Do not track” or any cookie settings from users? Or any other theories on why the data might be missing or shielded?  

Visualizza commento · Data ultimo post: 30 gen 2025 · William Carr

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William Carr ha commentato,

Commento nella community Feedback - Reporting and analytics (Explore)

Are we able to change what is displayed in the time filter to include the dates of the range? New vs. Legacy

 

Visualizza commento · Data ultimo post: 21 gen 2025 · William Carr

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William Carr ha commentato,

Commento nella community Feedback - Ticketing system (Support)

+1 this is also problem with members on my teams. 

Visualizza commento · Data ultimo post: 27 dic 2024 · William Carr

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William Carr ha commentato,

Commento nella community Feedback - Reporting and analytics (Explore)

I'm also having the same problem as Heros. The PDF and PNG are both massively shrunk when sent through the schedule. Is the old feature to resize the font gone in the new builder?

Web :

PDF/PNG:

 

 

 

 

Visualizza commento · Data ultimo post: 11 dic 2024 · William Carr

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William Carr ha commentato,

CommentoTicket automation and collaboration

I understand that tags are not currently an attribute for filtering, but will this feature be available in the future?

Visualizza commento · Data ultimo post: 18 nov 2024 · William Carr

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