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Brian Klein
Data ingresso 07 lug 2023
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Ultima attività 07 lug 2023
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Ultima attività di Brian Klein
Brian Klein ha commentato,
Commento nella community Feedback - Ticketing system (Support)
We would love if it was possible to change the hyperlink text for slack <> ticket conversations. Currently the hyperlink in slack is the ticket number, but for our use case it would be more useful if we could have the hyperlink text be the ticket title, or some other field of our choosing. That way it would be easy for others in the org to see what the ticket is about, without needing to go into Zendesk to look at the ticket itself.
Visualizza commento · Data ultimo post: 07 lug 2023 · Brian Klein
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