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Donovan Miner
Data ingresso 16 gen 2025
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Ultima attività 16 gen 2025
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Ultima attività di Donovan Miner
Donovan Miner ha commentato,
Not being able to disable ticket creation on calls has created more work for my team. For example, if one agent takes a call and needs to transfer to another, there's the original inbound ticket, an outbound ticket for the transfer, and a third for the transferee accepting the call. Sure, merging these is a possible solution, but all unnecessary work for my team.
We used to be able to enable/disable inbound and outbound call creation independently. What happened to that setting?
Visualizza commento · Data ultimo post: 16 gen 2025 · Donovan Miner
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