DTovar

Hello Lex,
 
I hope you're doing well! My name is Diana, and I'm thrilled to be part of Zendesk's Customer Service team. I wanted to reach out to you regarding the MSA terms handled here in Zendesk.
 
After some investigation, I discovered a related ticket to this situation 12795612, which is already being looked into by our renewals teams. I will merge this ticket with the existing one and make sure that your concerns are communicated to them. Please be assured that we are dedicated to finding the best resolution for your case.
 
If you have any questions, comments, or concerns along the way, please feel free to share them with me so we can address them promptly. I'm excited about our partnership and look forward to assisting you further.