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Nathalie
Data ingresso 15 set 2023
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Ultima attività 15 nov 2024
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Nathalie ha commentato,
Thank you!
Visualizza commento · Data ultimo post: 11 lug 2024 · Nathalie
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Nathalie ha commentato,
Hi,
The notifications for messaging are intermittently not working and has been an issue. Therefore agents are missing chats.
Would love to know if Kyle above or anyone can show me how to configure Slack to notify us when a new chat / message comes in.
Visualizza commento · Data ultimo post: 03 lug 2024 · Nathalie
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Nathalie ha creato un post,
Hello,
I'm following the instructions provided in an email about the above issue.
In mobile SDK in settings we have nothing set up (‘Add your first SDK app. Read our documentation to get started.’) so I don't know how to complete the process needed to avoid issues ?
Data ultimo post: 28 mag 2024 · Nathalie
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Nathalie ha creato un post,
For a better customer experience, and so they know who the message is from, it would be helpful if our company name replaced the mobile number
Data ultimo post: 11 apr 2024 · Nathalie
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