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Simon Blum
Data ingresso 07 set 2023
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Ultima attività 30 nov 2023
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Ultima attività di Simon Blum
Simon Blum ha commentato,
Additionally, is the response from the API the live status or should we expect some delay in the response?
Thanks
Visualizza commento · Data ultimo post: 30 nov 2023 · Simon Blum
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Simon Blum ha commentato,
Greg Katechis that's ok then, the expected behaviour wasn't clear to me in the docs
Visualizza commento · Data ultimo post: 30 nov 2023 · Simon Blum
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Simon Blum ha commentato,
hi,
I'm getting a no content in response to GET https://status.zendesk.com/api/incidents/active - is this abnormal?
Thanks
Visualizza commento · Data ultimo post: 29 nov 2023 · Simon Blum
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Simon Blum ha commentato,
Marios Ant our issue was we wrote a middleware to intercept the url, parsing & validating it, and then passing it on to our main app. We weren't passing the app_guid & token. passing on these parameters fixed the issue
Visualizza commento · Data ultimo post: 17 nov 2023 · Simon Blum
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Simon Blum ha commentato,
Thanks, this is what we've done now
Visualizza commento · Data ultimo post: 31 ott 2023 · Simon Blum
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Simon Blum ha commentato,
Hi, I'm having the same issue. The documentation provided doesn't give any advice on how to fix it. I have a zcli.apps.config.json file with an app_id in it, i'm still having this issue.
Thanks very much
Visualizza commento · Data ultimo post: 31 ott 2023 · Simon Blum
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Simon Blum ha commentato,
Hi, I posted this 2 weeks ago now, can you help me with an answer please? thanks
Visualizza commento · Data ultimo post: 27 set 2023 · Simon Blum
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Simon Blum ha commentato,
Thanks for the reply Noly Maron Unson
Visualizza commento · Data ultimo post: 13 set 2023 · Simon Blum
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Simon Blum ha creato un post,
Our agents are logging into Zendesk using SSO. We want to create a server-side app running in our own account and use the token generated when agents log in to Zendesk for authentication so they can access the server-side app. How can we allow the server-side app to access the token generated for the parent Zendesk application?
Thanks, Simon
Data ultimo post: 13 set 2023 · Simon Blum
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Simon Blum ha commentato,
Hi,
When in the workflow does automatic redaction take place? ie will webhooks / events with ticket data contain unredacted information? Thanks
Simon
Visualizza commento · Data ultimo post: 07 set 2023 · Simon Blum
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