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Johannes Garske

Data ingresso 11 gen 2024

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Ultima attività 19 feb 2025

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Ultima attività di Johannes Garske

Johannes Garske ha commentato,

CommentoPublishing and sharing dashboards

Hi,

When are global filters planned?

 

Why is it not possible to reorder the Bookmarks? 

Why is it not possible to edit a Bookmark?

It's super limited.

 

Thanks!

Visualizza commento · Data ultimo post: 19 feb 2025 · Johannes Garske

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Johannes Garske ha commentato,

Commento nella community Feedback - Reporting and analytics (Explore)

Any news on this?

Visualizza commento · Data ultimo post: 19 feb 2025 · Johannes Garske

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Johannes Garske ha commentato,

Commento nella community Feedback - Reporting and analytics (Explore)

Is it still a thing?

Visualizza commento · Data ultimo post: 19 feb 2025 · Johannes Garske

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Johannes Garske ha commentato,

Commento nella community Feedback - Reporting and analytics (Explore)

When will it be live?

Visualizza commento · Data ultimo post: 19 feb 2025 · Johannes Garske

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Johannes Garske ha commentato,

Commento nella community Feedback - Ticketing system (Support)

+1 on this.

I don't understand why it is not possible to display user fields in Jira.

 

The workaround is creating a Webhook which update a ticket field and display that in Notion. Bit this is completely manual, time consuming and also bad for every rate limit.

 

Please let us link also user fields.

 

Thanks!

Visualizza commento · Data ultimo post: 19 feb 2025 · Johannes Garske

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Johannes Garske ha commentato,

CommentoBuilding reports

I agree with David Froemke 

There are too much known errors, functions that are not working, restrictions, etc.

 

We don't saw any improvements here in the last couple months. 

Sometimes the beta is loading faster than the “old” explore.

Visualizza commento · Data ultimo post: 13 gen 2025 · Johannes Garske

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Johannes Garske ha commentato,

CommentoExplore recipes

Is it possible to sort the bookmarks?

The order seems to be super random and ordering them manually would be a hughe benefit.

 

Is this planned and if yes: When?

Visualizza commento · Data ultimo post: 13 gen 2025 · Johannes Garske

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Johannes Garske ha commentato,

CommentoRouting

Hi,

Does primary group mean that the ticket is moved to this specific group or is it really just a group of agents that nothing has to do with the group of the ticket?

Visualizza commento · Data ultimo post: 12 gen 2025 · Johannes Garske

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Johannes Garske ha commentato,

Commento nella community Feedback - Admin Center

Is there anything new on this? Tom Dupuche 

Visualizza commento · Data ultimo post: 19 dic 2024 · Johannes Garske

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Johannes Garske ha commentato,

CommentoCustomer portal

Is it also possible to change the wording “Your email address*” when the user is not logged in? 

I could not find anything regarding this in the HTML code

Visualizza commento · Data ultimo post: 17 dic 2024 · Johannes Garske

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