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Kevin Dutton

Data ingresso 30 lug 2024

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Ultima attività 14 ago 2024

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Kevin Dutton ha commentato,

Commento nella community Feedback - Ticketing system (Support)

I'd be interested in a solution to this as well.  Our “calculated priority” is based upon Impact and Urgency, with allowed values of High, Medium, Low.  Having the view sort based upon the Group by in alphabetical order is not helpful (High, Low, Medium or Medium, Low, High).

Visualizza commento · Data ultimo post: 14 ago 2024 · Kevin Dutton

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Kevin Dutton ha commentato,

Commento nella community Feedback - Ticketing system (Support)

+1 for us as well.  We'd like to capture this information on each ticket for reporting (which team, department is submitting).

Visualizza commento · Data ultimo post: 30 lug 2024 · Kevin Dutton

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