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Declan McDonough's Avatar

Declan McDonough

Data ingresso 03 gen 2024

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Ultima attività 11 gen 2024

Zendesk Luminary

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Declan McDonough ha commentato,

CommentoEnd users and organizations

How can I find out which users have no organisation attached to them. For our use case each customer should always have an organisation. But i can't find a way of checking who doesn't have an org attached without going through each customer individually which will be impossible for us due to the sheer number.

Even a column on the customers page to show which organisation the customer belongs to would help.

Visualizza commento · Data ultimo post: 11 gen 2024 · Declan McDonough

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Declan McDonough ha commentato,

Commento nella community Q&A - Apps and integrations

Thanks Brett Bowser

Many thinks for the link. Got it sorted.

Visualizza commento · Data ultimo post: 09 gen 2024 · Declan McDonough

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Declan McDonough ha commentato,

Commento nella community Q&A - Apps and integrations

Thanks for your input Chris.

I have been looking for a similar flow for our dev side (Linear) and Zendesk regarding feature requests from customers.

I agree with the way you are approaching this, with one question. How do you put a ticket "On Hold". Is this a custom status that keeps tickets in the "Open" category? 

TIA

Visualizza commento · Data ultimo post: 03 gen 2024 · Declan McDonough

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