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Maxime Wozny
Data ingresso 07 nov 2023
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Ultima attività 17 dic 2024
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Ultima attività di Maxime Wozny
Maxime Wozny ha commentato,
Today we are forced to print pages to PDF using the preview mode.
Sadly you added a watermark (div id live-preview-container) that hides a part of the article that we are printing to PDF.
Releasing this feature would be super helpful for those who need to review the articles and cannot have access to Guide.
Visualizza commento · Data ultimo post: 17 dic 2024 · Maxime Wozny
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Maxime Wozny ha commentato,
Once you are authenticated (with JWT) within the messaging widget, are you considered authenticated on the Zendesk Guide Help Center too ?
My use case : Our bot answers to authenticated clients, displaying them restricted articles (only visible to users that are authenticated in Zendesk Guide). If the user does not find anything useful, we ask details to create a ticket. Currently we manage to have the ticket, but not display the restricted article (it redirects to the authentication page of Guide).
Visualizza commento · Data ultimo post: 25 lug 2024 · Maxime Wozny
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Maxime Wozny ha commentato,
Is the conversation bot able to know on which page (URL) of the product you are and exploit that info to display articles ? (Like “contextual help” used to do for web widget classic)
Visualizza commento · Data ultimo post: 20 giu 2024 · Maxime Wozny
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