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Andres

Data ingresso 12 nov 2023

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Ultima attività 04 dic 2024

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Commento nella community Feedback - Ticketing system (Support)

We need this too, it's crazy you just lose user info when you merge!!

Visualizza commento · Data ultimo post: 10 ott 2024 · Andres

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CommentoEnd users and organizations

Hi Ivan Miquiabas - have you had a change to look into this? Thanks 

Visualizza commento · Data ultimo post: 02 mag 2024 · Andres

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CommentoEnd users and organizations

Ivan Miquiabas  this is from the organization view

Visualizza commento · Data ultimo post: 27 apr 2024 · Andres

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CommentoEnd users and organizations

How does the “related” tab is the organizations view work / what does it do?

Visualizza commento · Data ultimo post: 26 apr 2024 · Andres

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Commento nella community Feedback - Ticketing system (Support)

Thanks for the update @... - looking forward to it.

Visualizza commento · Data ultimo post: 20 mar 2024 · Andres

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CommentoTicket automation and collaboration

Side convos can include external email addresses

Visualizza commento · Data ultimo post: 23 feb 2024 · Andres

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Andres ha commentato,

CommentoMeasuring success

Thank you Brandon (729 Test) - pasting it into excel is a good trick, but all the ticket info just goes into one row, which isn't all that useful, I'm sure there are formulas to look for commas and put into a new cell but it just seems like so much extra work for such basic functionality.

Anyway I managed to pull all my ticket info in an excel file, so that has email address so I'm good, I just don't understand how simple things like this are just ignored, looking at this thread people have been asking for this for years.

Anyway I appreciate your suggestion, thanks!

Visualizza commento · Data ultimo post: 16 feb 2024 · Andres

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Andres ha commentato,

CommentoMeasuring success

Why is it so hard to get our customer's email address? I don't know what to do with a json file, I just want the email addresses, is this at all possible?

Visualizza commento · Data ultimo post: 16 feb 2024 · Andres

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Commento nella community Feedback - Help Center (Guide)

Visualizza commento · Data ultimo post: 14 feb 2024 · Andres

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Andres ha commentato,

Commento nella community Feedback - Ticketing system (Support)

Jakub oh boy, this looks complicated ... I will give it a shot when I have some time to dedicate to this,  (I don't understand how anyone can use the forms wo collecting user info ...) but appreciate the help.. ty

Visualizza commento · Data ultimo post: 14 feb 2024 · Andres

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